Privacy Policy

1. Introduction and data controller

This policy explains how Maventra ("we", "us", "our"), of Thika Road 412, Nairobi 00618, Kenya, collects, uses and protects personal data when you visit this website or contact us. Maventra is the data controller for the purposes of the Data Protection Act, 2019 of Kenya. For any question about this policy, contact us at [email protected].

2. What data we collect and how

We collect personal data in two main ways: information you submit through our contact form (name, email address, phone number and any message content), and technical information stored via cookies and similar local-storage technologies, as described in our Cookie Policy.

3. Purposes and legal basis

We process personal data to respond to enquiries submitted through our contact form, to provide the services described on this site, and to comply with applicable legal obligations. Where processing relies on consent, you may withdraw that consent at any time by contacting us.

4. Data sharing and third parties

We do not sell personal data. We do not share personal data with third parties except where required by law or where necessary to operate the basic technical functioning of this website, none of which involves external servers for the purposes described here, as this site does not transmit form submissions to any external service.

5. Retention

We retain personal data submitted through the contact form only for as long as necessary to respond to and resolve your enquiry, and no longer than is reasonably required for our records, after which it is deleted.

6. Security

We take reasonable technical and organisational measures to protect personal data against loss, misuse and unauthorised access, in line with the standards expected under the Data Protection Act, 2019.

7. International transfers

We do not knowingly transfer personal data outside Kenya. Should this change, any transfer would be carried out in accordance with the cross-border transfer requirements of the Data Protection Act, 2019.

8. Your rights

Under the Data Protection Act, 2019 and subject to the oversight of the Office of the Data Protection Commissioner of Kenya, you have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion of your data, object to certain processing, and lodge a complaint with the Data Protection Commissioner if you believe your rights have been infringed.

To exercise any of these rights, contact us via the Contact page or by email.

9. Opt-out and data deletion

Providing personal data to us is entirely optional, though it may limit our ability to respond to your enquiry. You can control or disable cookies at any time through the preferences panel on our Cookie Policy page, or through your browser settings. To request deletion of data you have already submitted, please get in touch via our Contact page.